The site and other information required by customer engagement apps to enable integration gets created only when the site is accessed. For example, if you're using, go to > app launcher > OneDrive. For, subscriptions come with licenses.īefore using in customer engagement apps, the administrator and end users should access through the web interface. What is OneDrive for Business?Ī license for each user. Set up customer engagement apps to use SharePoint Online.Ī license for each user. The following are required to use with customer engagement apps: For information on integrating on-premises with Dynamics 365 apps, or an online/on-premises mix of these products, see: Enable OneDrive for Business (on-premises). This topic applies to organizations deploying online versions of and customer engagement apps. Those documents can be accessed in customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation), after the system administrator has enabled. Users can create and manage private documents with.
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